We give estimates based on a project rate or an hourly rate and on the common tasks required for your project. We will need more information about what you have and what we need before we can do that. Contact us, and we will reply with an estimate of the time required and a suggested budget.
This depends on the project and your needs. Some products are limited print runs of our original work that belong to Eternal Creations, LLC and its creator. Our fees may include licensing for all designs we create specifically for our clients. Licensing for all assets may be included in your invoice, and all documentation may be transferred to you after the final invoice is closed.
It is sometimes possible for us to do rush orders for an additional fee. Send us a message as soon as possible, and we will get back to you to let you know if we have space in our schedule for a rush order.
Most items are created at the time of purchase so they are considered custom and are "all sales final" that are not returnable or refundable to include shipping and other related fees. The 50% deposit for custom artwork that is commissioned and started but not completed cannot be refunded. Deposits are non-refundable. Completed commissioned pieces require the full payment to be made and accepted before release of the final product.